Restart or factory reset Nest photographic camera or doorbell

Differences between restart and factory reset

Restarting and factory resetting your Google Nest camera or doorbell will have different results.

Restart: This keeps all your settings, and information technology should reconnect to the same Wi-Fi network. This is helpful if it always becomes frozen, has trouble connecting to the internet, or isn't working commonly.

Manufactory reset: This erases all your personalized settings, deletes the entire video history, and restores the factory default settings. It won't automatically reconnect to WI-Fi, and you'll need to set information technology up again.

Restart

Nest Cam Indoor (wired)

  1. Locate the reset pin betwixt the cord and the support arm.
  2. Press the pin once (you can utilize an unfolded paperclip or a thumbtack).

  3. Your camera will restart, and the condition calorie-free will be steady, solid white.

Nest Cam (battery) or Nest Cam with Floodlight

  1. Locate the reset button on the back of the camera.

    Tip: The reset button on the Nest Cam (battery) is located on the back of the photographic camera head.

  2. Press and hold for 5 seconds.

  3. Your camera volition restart, and the status light volition exist steady, solid white.

Nest Cam, Nest Cam IQ, or Dropcam

  1. Disconnect your camera from power by unplugging the power adapter from the electrical outlet.
  2. Wait 10 seconds.
  3. Plug the power adapter dorsum into an outlet. Your camera will restart.

Nest Doorbell (battery)

  1. Locate the reset pivot hole on the back of the doorbell.

    Tip: The reset pin on the Nest Doorbell (battery) is located below the USB port on the back of the doorbell.

  2. Press and hold for v seconds.
  3. Your doorbell will restart, and the status low-cal will be steady, solid white.

Nest Doorbell (wired)

If your doorbell is connected to your home's doorbell wires:

  1. Insert the release tool into the hole at the bottom of your doorbell to remove it from its base of operations. You lot tin likewise use a paper clip or thumbtack.

Tip: Don't unscrew the wires attached to the back of your doorbell.

  1. Use the release tool to hold downward the button on the dorsum of your doorbell for nigh 10 seconds. Your doorbell will restart.

Tip: The hole for this button is located near the elevation.

If your doorbell is connected to the ability adapter:

  1. Disconnect your doorbell from power by unplugging the power adaptor from the electrical socket.
  2. Expect 10 seconds.
  3. Plug the power adaptor back into a socket. Your doorbell will restart.

Manufacturing plant reset

Before you factory reset

Important: Because a factory reset permanently erases the items listed below, we don't recommend doing it until y'all've tried restarting your camera and other troubleshooting options.

Hither's what'll happen later on you lot manufactory reset your camera or doorbell:

  • Your camera's personalized settings will revert to default settings.
  • Your camera's unabridged video history and snapshots will be deleted. One time your video history and snapshots are deleted, they're gone forever. They cannot be recovered. We do not keep backups.

Note: If you desire to save any video footage before yous perform the factory reset, create video clips or timelapses and download the files to your phone or computer.

  • Your camera volition forget the Wi-Fi network proper noun and password, and will be "Offline" in the app.

For cameras with 1st gen Nest Enlightened subscriptions

If your camera has a 1st gen Nest Aware subscription and you programme to get rid of your photographic camera or add it to a new business relationship, abolish your subscription earlier y'all manufactory reset. Canceling the subscription volition remove subscription-only features like Activity Zones and delete the entire video history.

If you plan to continue using your camera or doorbell with the aforementioned business relationship, you lot exercise non need to cancel the subscription before you lot factory reset.

Nest Cam (wired)

Remove your camera from the app

Annotation: Your camera needs to be connected to Wi-Fi for it to exist removed from the app and mill reset.

  1. Open the Home app or the Nest app.
  2. Tap the camera that you lot want to reset.
    • Tip: To assistance restore your settings after resetting your camera, write down or take a screenshot of your camera settings.
  3. Tap Settings Remove device Confirm.
  4. If you're giving your photographic camera to someone else, yous're done. If you desire to reconnect your camera to the app, simply get through camera setup in the app again.

Utilise the reset button

  1. Locate the reset hole on the lesser of the camera head. It's between the ability string and the camera neck.
  2. Insert a paper prune, thumbtack or similar into the hole. Printing and concur down.
    • At ten seconds, the condition lite will glimmer yellow iv times, and you'll hear a countdown tone.
    • At 12 seconds, the status light will exist solid yellow. When the camera begins resetting, you'll hear a confirmation tone.
  3. Release the push. Your camera volition restore to its manufacturing plant settings.
  4. Afterward the manufacturing plant reset, your photographic camera will appear every bit "Offline" in the app until y'all remove it.

Nest Cam (bombardment) or Nest Cam with Floodlight

There are ii ways to factory reset your Nest Cam (battery) or Nest Cam Floodlight:

Remove the photographic camera from the app

  1. Open up the Home app or the Nest app.
  2. Tap the camera that you want to reset.
    • Tip: To help restore your settings after resetting your camera, write down or take a screenshot of your photographic camera settings.
  3. Tap Settings Nest settings icon Remove device Ostend.
  4. If you lot're giving your camera to someone else, you're washed. If you want to reconnect your camera to the app, simply go through photographic camera setup in the app again.

Apply the reset push button

  1. Locate the reset button on the back of the camera.

    Tip: The reset button on the Nest Cam (battery) is located on the back of the camera head.

  2. Press and agree the button:
    • At 10 seconds, the status low-cal will blink yellow four times, and y'all'll hear a countdown tone.
    • At 12 seconds, the condition light volition be steady, solid xanthous while the camera starts the mill reset, and you'll hear a confirmation tone.
  3. Release the button. Your camera volition restore to its manufactory settings.
  4. Afterwards the factory reset, your camera will appear as "Offline" in the app until yous remove information technology.
  5. To remove it from the app, open the app, tap on the device, then tap SettingsNest settings icon Remove device Confirm.

Nest Cam or Dropcam

Nest Cam IQ Indoor or Outdoor

Before yous begin, you'll demand to be near your camera so you tin press the reset button.You can't perform a factory reset in the Nest app. You'll need a small-scale unfolded paperclip or thumbtack. You lot might also need to catch a step stool if it's installed somewhere hard to reach.

Find the reset button on your camera

  1. Brand certain your camera is plugged in and powered on before standing.
    • Tip: To help restore your settings later resetting your photographic camera, write down or take a screenshot of your camera settings.
  2. Press and hold your photographic camera's reset button with the paperclip or thumbtack. When the light ring starts spinning blueish, release the button. Your camera'south lights will turn off while it'southward resetting.
    • Note: If you desire to cancel the factory reset, release the button while the low-cal is spinning yellowish.
  3. The factory reset is complete when your camera chimes and the light ring starts slowly pulsing blue.
  4. After the factory reset, your photographic camera will appear "Offline" in the app until until you lot remove information technology.
  5. To remove information technology from the app, open up the app, and then tapSettingsNest settings icon Remove device Confirm.
  6. If you're giving your camera to someone else, you're done. If you want to reconnect your photographic camera to the app, simply become through photographic camera setup in the app over again.

Nest Doorbell (battery)

  1. Locate the reset pivot hole on the back of the doorbell.

    Tip: The reset pivot on the Nest Doorbell (battery) is located below the USB port on the back of the doorbell.

  2. Insert and concord the pin (you can utilize an unfolded paperclip or a thumbtack):
    • At ten seconds, the condition light will blink yellow four times, and you'll hear a countdown tone.
    • At 12 seconds, the condition light will exist steady, solid yellow while the doorbell starts the factory reset, and y'all'll hear a confirmation tone.
  3. Release the button. Your doorbell will restore to its factory settings.
  4. Later the factory reset, your doorbell will appear equally "Offline" in the app until you remove it.
  5. To remove it from the app, open the app, then tap Settings Nest settings icon Remove device Confirm.

Nest Doorbell (wired)

Before y'all begin, you lot'll need to be near your wired Nest doorbell so you can press the reset buttons. You lot can't perform a factory reset in the Nest app.

  1. To remove your doorbell from its base, insert the release tool into the hole at the bottom of your doorbell. Yous tin also apply an unfolded paperclip or a thumbtack.
    • Tip: Don't unscrew the wires fastened to the back of your photographic camera.
  2. Hold downward two buttons on your doorbell for about 10 seconds:
    • Hold down the reset pin on the back (insert the release tool or paperclip into the hole most the peak).
    • At the aforementioned time, hold down the big doorbell button on the front.
  3. Your doorbell will chime and its low-cal ring will kickoff spinning blue, then wink xanthous, and then all the lights will turn off. Release the two buttons.
  4. The manufacturing plant reset is complete when your photographic camera chimes and the low-cal ring starts slowly pulsing blue.
  5. After the factory reset, your doorbell volition appear every bit "Offline" in the app until you remove it.
  6. To remove it from the app: open up the app, and then tap SettingsNest settings icon Remove deviceConfirm.
  7. If you're giving your camera to someone else, you're washed. If you want to reconnect your camera to the app, merely go through camera setup in the app again.

insert thumb tack into hole

nest hello reset

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